Last updated: October 28, 2025
Web and Mobile Privacy Policy
BeWell Grace Medical, LLC (“BeWell Grace Medical,” “we,” “us,” or “our”) operates a telehealth-only medical practice providing virtual care to individuals physically located in the State of Florida. We are committed to protecting your privacy and handling personal information responsibly.
This Web and Mobile Privacy Policy applies to visitors of www.bewellgracemedical.com and any publicly accessible websites or mobile experiences operated by BeWell Grace Medical (collectively, the “Websites”).
Scope of This Policy
This Policy explains how we collect, use, share, and protect personal information obtained through our public Websites. It also explains your choices and how to contact us with privacy-related questions.
This Policy does not apply to Protected Health Information (PHI). BeWell Grace Medical does not collect PHI through public website forms, email, or general contact submissions.
All PHI is collected and managed exclusively through our secure CharmHealth Patient Portal → and is governed by our Notice of Privacy Practices → .
1. Personal Information We Collect
Through our public Websites, we may collect limited personal information such as:
- Identifiers: IP address, browser type, device type, and online identifiers
- Contact Information: Name, email address, phone number, or ZIP code when voluntarily submitted
- Usage Data: Pages viewed, links clicked, and general interaction data
- Approximate Location: City or state inferred from IP address
2. How We Collect Information
- Directly from you when you contact us for non-medical, administrative requests
- Automatically through cookies and similar technologies
3. How We Use Information
- Operate and maintain our Websites
- Respond to inquiries and administrative requests
- Monitor performance and usage trends
- Maintain security and prevent fraud or misuse
- Comply with legal and regulatory obligations
BeWell Grace Medical does not sell or rent personal information.
4. How We Share Information
We may share personal information only when necessary to comply with law, respond to valid legal process, protect the rights and safety of our patients and the public, or to enforce our policies.
We may also share aggregated or de-identified information that cannot reasonably identify an individual.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality and understand how visitors use our Websites.
You can manage cookies through your browser settings: Chrome, Firefox, Safari, Edge.
6. Children’s Privacy
Our Websites are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information, contact us so we can remove it.
7. Data Security
We use administrative and technical safeguards designed to protect personal information. No system is completely secure, and you are responsible for protecting your own devices and credentials.
8. Data Retention
We retain personal information only as long as necessary for legitimate business and legal purposes, after which it is securely deleted or de-identified.
9. International Visitors
Our Websites are operated in the United States. If you access them from outside the U.S., your information will be processed under U.S. law.
10. State Privacy Rights
Depending on your state of residence, you may have rights to access, correct, or delete personal information. BeWell Grace Medical does not sell personal information.
Requests may be submitted via our Contact page → or by emailing [email protected].
11. Updates to This Policy
We may update this Policy from time to time. The most recent version will always be posted on this page with the updated date.
12. Contact
For questions about this Web and Mobile Privacy Policy, contact:
BeWell Grace Medical, LLC
Privacy & Compliance
Email:
[email protected]
For details about how PHI is handled, review our Notice of Privacy Practices → . To schedule care, visit Book Appointment → .