Last updated: October 28, 2025
Legal, Privacy & Compliance
BeWell Grace Medical, LLC provides telehealth-only virtual care in Florida. We do not offer in-person visits or walk-ins. Patients must be physically located in Florida at the time of the visit. BeWell Grace Medical is self-pay only.
This hub provides quick access to our legal, privacy, and compliance policies for our public website and telehealth operations.
Important Privacy Notice (No PHI on WordPress)
This public website does not collect or store protected health information (PHI). Do not submit symptoms, diagnoses, medications, test results, or any PHI through website forms or email. All PHI and clinical communications are handled exclusively through the CharmHealth Patient Portal → .
Legal, privacy, and compliance documents
- Web & Mobile Privacy Policy
- Notice of Privacy Practices
- Terms of Service
- Terms and Conditions
- Legal Disclaimer
- Information Security & Data Protection
- Nondiscrimination and Accessibility
- Language Assistance Services
- Compliance and Ethics Hotline
- Accessibility Statement
- Account Deletion Policy
- Privacy Practices for Employee Information
- Privacy Practices for Provider Information
- Responsible Disclosure
- Transparency Reporting
Contact
For legal, privacy, or compliance-related questions:
- Email: [email protected]
Search engine and automated crawler policy
BeWell Grace Medical allows major search engines to crawl and index public pages so patients can find accurate information about our services.
Our robots.txt file restricts unauthorized scrapers and non-compliant automated bots to protect privacy and maintain site performance. Legal and compliance pages remain publicly accessible.
Emergency notice
If you believe you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency department. BeWell Grace Medical does not provide emergency care.
If a clinician recommends an in-person evaluation, it means with another provider, clinic, or hospital — not BeWell Grace Medical.